Tracing route to 66.22.132.135 over a maximum of 32 hops
1 4 ms 3 ms 5 ms 192.168.0.1
2 13 ms 10 ms 15 ms 10.69.120.1
3 14 ms 14 ms 14 ms 100.127.4.30
4 7 ms 16 ms 13 ms 100.120.102.22
5 232 ms * 192 ms langbprj01-ae2.rd.la.cox.net [68.1.4.252]
6 * * * Request timed out.
7 151 ms 150 ms 156 ms 208.184.23.101.IPYX-178952-003-ZYO.zip.zayo.com [208.184.23.101]
8 172 ms * 168 ms 66.22.132.7
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
he said he was experiencing high ping on one device. That indicates something different in the settings internal of the devices themselves.
