Forum Discussion

Henry_V_'s avatar
Henry_V_
New Contributor
6 years ago

Very high packet loss

Hello. I am typing this post under my mom's account. That's why the name here and the account names are different. Anyways, I recently moved into a new house a few months ago. Since I have moved I ha...
internet
packet loss
Henry_V_'s avatar
Henry_V_
New Contributor
6 years ago

I'm sorry I keep contacting you but I have had the same issue since I have moved in with it just getting worse and worse.

BrianM's avatar
BrianM
Moderator
6 years ago
We are not currently seeing any packet loss up to your modem. Where and when exactly are you seeing this packet loss?

Brian
Cox Support Forum Moderator
  • Henry_V_'s avatar
    Henry_V_
    New Contributor
    6 years ago

    is there anything I can do on my pc that will help? I can send in a video of the issue if you want me to.

    • Henry_V_'s avatar
      Henry_V_
      New Contributor
      6 years ago

      I have the packet loss all day. My discord voice chat is constantly cutting in and out and my game has high packet loss.