Upstream issue causing disconnects
This started more than two years ago. The Cox representative suggested we get a new modem to address the issue. April 2017 we got an ARRIS Surfboard SB6183. This didn't fix the issue and the Cox rep...
Forum Discussion
What can you do? Three houses on 1 line and 1 house is polluting the line. It's a public utility problem. They have to replace the 1 line with 3 separate lines.
Your disconnects are just an effect of the cause.
