Forum Discussion
SharonL
Former Moderator
Hello Mufn8r,
This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
mufn8r
4 years agoNew Contributor II
"I have had multiple technicians come and tell me the problem is fixed then the next day it is right back to sub 1mbps upload speeds."
- Allan4 years agoModeratorHello. It appears that we have failed in fixing this issue for you and we want to take a closer look on your behalf. Please send us the requested email and we will get to work on resolving this for you. -Allan, Cox Support Forums Moderator.
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