Upload is consistently below 1
This started just a few weeks ago before that our upload was fine. I thought it was my modem and I replaced it and got the panoramic one. Still experienced issues and had a tech come out he confirmed...
Forum Discussion
Hello garyleeblair, its good to know that you already have an appointment scheduled. If they are able to identify the upload concerns. They will be able to either correct the problem while onsite, or report their findings so it can be addressed by our maintenance department. If you would have any concerns following that appointment. Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us with your name with your service address to get started.
I hope so 3rd modem 2nd tech and I've looked around and read this happened to a lot of others and they just get ran around in a circle and have low speeds for years. I hope that's not the case. I've also filed a FCC complaint.
The FCC complaint will be your best bet. I believe they have a escalation department that handles the complaints. Sounds like the problem is in the alley but it is expensive to fix. Are your neighbors having the same problem? This is assuming you are testing from a wired connection like Darkatt mentioned.
