Upload is consistently below 1
This started just a few weeks ago before that our upload was fine. I thought it was my modem and I replaced it and got the panoramic one. Still experienced issues and had a tech come out he confirmed the wiring in my home is new and good. He did say that if there is an issue it would be in the alley. I have been taking screen shots regularly and it's never above a 5for more than 2minutes before plummeting to like 0.19 and stays that low for majority of the day. I pay over 100$ for this service and I can't work or run anything. Download is fine but my upload is constantly low. I have a tech coming out tomorrow but they are sending one again to look at my house like why. I feel like I'm not being heard and I believe this is network congestion or something bigger that they as the company need to address.