flambeau
2 months agoNew Contributor III
Upload fine at night, disaster during the day
For about a week now, my upload speeds have been absolutely terrible during the daytime. I am a twitch affiliate and stream to twitch everyday. Recently, my OBS is showing my bitrate jump all aro...
- 2 months ago
Hi flambeau,
I can certainly understand how frustrating intermittent problems can be. I work from home, so I understand the importance of having a reliable connection. I agree resetting the modem is not always the answer, yet we want to help you find a resolution. Can you please provide us with a few trace routes to the site tonight? Be sure to send this data to us on Twitter at CoxHelp, on Facebook, or at cox.help@cox.com. We also need your account details so that we may check your modem diagnostics.
We look forward to working with you.
Cox Support Forum Moderator