Upgrade & Now have slower download speed
I just upgraded to the fastest plan and confirmed my router was DOCSIS 3.1 compatible. My upload speed is 5 times faster but my download speed is slower than it was before. Any suggestions?
Forum Discussion
Following up on WMO's points.. Ensure you router is disconnected and powered off, and your computer is directly connected to the modem. reboot the modem, and then test your speed. That's the only accurate way to test your speed.
