Forum Discussion

Tucker25's avatar
Tucker25
New Contributor
6 years ago

Updating Netgear N600 Modems firmware

I contacted Netgear about updating my firmware. They said that is something my ISP has to do. So I contacted Cox tech support through the chat and they said they do not update firmware. Obviously som...
Bruce's avatar
Bruce
Honored Contributor III
6 years ago

Did you call or email Tech Support?  I think the chat feature is just a bot.

Tucker25's avatar
Tucker25
New Contributor
6 years ago

No, the I was chatting with a live tech..just had to type "live agent". I guess it would probably be better just to try and call them.