We have reports of spotty service, picture "pixilation" on TV's and computers, slow internet service, spotty landline service that has been reported over the last few years.
We are a community of 168 units.
Cox has had many service calls to our community with the technicians replies being "there is an issue from the buildings electrical closet to the street".
We understand that the original lines were installed in 1984 and are in need of replacement.
The question is who's responsibility is it to change the lines and if changed is there a modern option other than coaxial cable?
Look forward to your response.