Forum Discussion

HMR1's avatar
New Contributor
6 years ago

Trying to talk to Supervisor

Why can you not talk to supervisors anymore? The whole rude accounts dept and they tell you 48 hours and then hang up on you. So glad I pay 20 bucks a moth to be treated like trash!!

2 Replies

    • KevinM2's avatar
      Former Moderator
      Hi HMR1, It saddens us to hear that a customer who is loyal to our brand is not treated as a cherished member of the Cox family, and I find this to be deeply troubling. We'd like to have this matter investigated further, would you mind forwarding this over to Any additional assistance you could provide would be greatly appreciated. -Kevin