Forum Discussion
Same drill here! Its now 2 months for me!!!! Cable still laying across driveway and along sidewalk. Not one single email, text, or phone call from Cox as to schedule for this. On my account page it has NO work order number, etc. Multiple chats and several calls by me--results in talking heads or being put off. Twice I was told "they" would call me to schedule, etc! Nothing!! Twice I was told--after they looked up some other existing work order number--that---My job has been completed!!! Once corrected yo "Oh well thats a two part job!!! They will contact U by Fri!! Is this for real!!!! I am now at the point where I am talking with the satellite boys etc.. Maybe Cox will respond when I drop off the damned equipment at the store!!!!!
- LisaH6 years agoModeratorHi Bork2. I completely understand your frustration regarding what has transpired. We want to help. Please send an email to cox.help@cox.com and include your complete address, name on the account and this link in order for us to investigate this for you. Thanks, Lisa, Cox Support Forums Moderator.
Related Content
- 5 years ago
- 3 months ago
- 12 years ago
- 13 years ago