Terrible Webmail Performance
If Webmail is the only email platform that COX technically supports, why does this platform *** as bad as it does? I use the webmail via Chrome, Firefox, and IE and it performs the same on all of th...
Forum Discussion
Frankly, for what Cox is charging us it's inexcusable that they can't get their act together. Now I'm aware that forum moderators are not responsible for how their employer is gouging its customers but if we are going to be enlisted to assist paid tech support in ferreting out something that, for what we are being charged (and the rates are about to go up AGAIN!), our efforts and aggravation should be reimbursed.
ChrisL said:
For those experience webmail slowness, we'd like to collect more information to investigate further. If you could email us at cox.help@cox.com with the following it would be very helpful:
Info Needed:
• Email Address:
• Account Number:
• Where slowness appears (i.e. after entering their credentials, or loading Inbox, etc.)
• Date/ Time of attempted login:
• Location/ Region:
• IP: (if not sure, use http://www.whatismyip.com) IPv4 address required, IPv6 optional
