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lenster's avatar
lenster
New Contributor
8 months ago

Terrible email

This new email format is terrible. Whose idea was it? I am considering another provider

7 Replies

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    • Getwhatyoupayfo's avatar
      Getwhatyoupayfo
      New Contributor II

      I will but in and tell you what I do not like.....I am a 14 year customer and my email was taken away and Cox will not restore or create a new one for me.  Absolutely what the theme of my username is about.   How can you take away a service and not lower my bill??  How COX How?

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor

        How was your email taken away? Did you cancel your account? Once gone they can't create you a new username because email isn't open for new users. You were grandfathered in.