Forum Discussion

MH813's avatar
MH813
New Contributor
4 years ago

Support calls/Forums for Internet, Phone, TV? How about all of the above?

I often have problems w/ all three of my Cox services (TV, ISP, Phone) simultaneously. This forum is a prime example. Cox has at least 3 different support directions/paths/choices. Which support chan...
Bruce's avatar
Bruce
Honored Contributor III
4 years ago
Which support channel/direction is best/fastest when I need help

If you feel only Cox can help, it would be best to send an email to cox.help@cox.com with the following:
 - Full Name
 - Complete Address

Cox got out of the email business a few years ago but contracted a 3rd party to still provide service to existing accounts.  I just checked my Cox account and webmail...albeit briefly....and didn't see anything about secondary accounts.

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