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The result - the bank corrected the problem. I spoke with a guy at their local tech operation and he figured it out after speaking to many people. Sounds like it was a real learning experience. Coming from the IT industry I can understand how hard it is to track these things down. Turns out the vendor who handles their web servers implemented some new security and didn't tell anyone, you know because it's a "transparent change", my words not his. Kudos to the Country Bank tech staff for persevering and getting to the bottom of the problem.
Great to hear! I was worried their support would blow you off. It's all about finding the right representative.
PS. I hope you don't mind, I suggested your reply as a answer. AFAIK answered threads don't get locked after 30 days of inactivity.
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