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JbaileyMc's avatar
JbaileyMc
New Contributor
3 months ago

Stable connectivity issue

This past weekend and still ongoing I’ve had terrible connectivity with my internet. It can’t  last more than 10 mins without it going down. I’ve talked with an agent and have been told that cox knows about it. Still nothing has been resolved, so I guess all the technicians are enjoying Mardi Gras. 

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  • JbaileyMc 

    Please know the purpose of the Cox forums is to allow customers to discuss technical topics related to residential Cox services with other customers and we encourage our users to assist each other where possible via this avenue. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post.  Because this post falls outside of the purpose of our forums I will be locking this thread. We look forward to receiving your email so that we may assist you.