Forum Discussion

TwinMama's avatar
New Contributor
4 years ago

Speed gone from 150 mbps to 2mbps in 24 hours?

My speed has dropped to almost nothing over the past 24 hours. Latest speed test showed 2 in download speed and 4.5 in upload.  I'm paying for the 150 mbps service.  I can't download any large files at all.  Anyone in the area having this issue in the past 24 hours? Also where do I go for the live chat???

2 Replies

  • Hi TwinMama. Please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at Provide us the name on the account with the complete service address You can also use to live chat with a representative. - Lisa, Cox Support Forums Moderator