Forum Discussion

MrPuddinJones's avatar
MrPuddinJones
New Contributor
4 years ago

so i just realized that cox changed my 300down 30up internet speed to 500down and 10up

ive been grinding my teeth for months trying to figure out why my upload speed was so bad. 

is this normal? i never changed plans but sure enough cox changed it for me and i guess i didnt get the memo?

  • MaryF's avatar
    MaryF
    Former Moderator
    4 years ago
    Hi MrPuddinJones,

    We've sent notifications about the internet plan changes. If you have any further questions about your account, please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post.

    Mary
    Cox Support Forums Moderator