Do you have band steering enabled by any chance? Also, how strong is the signal at the location of the pod with the pod turned off? Finally, do you have the Pods 1.0 or 2.0?
Sorry for the delay, emails were going to 'junk' folder and just saw these.
I followed your link on Band Steering, and those instructions seem a little dated from the new Cox Wifi App setup in terms of navigating to where I can see if it is enabled.
As far as I can tell, the signal at the pod location with it turned off is strong, but if there's a way to look that up on my Cox app, I could use some help finding it.
And finally, I don't know how to look up whether I have Pods 1.0 or 2.0. I looked under my 'Wifi Devices' on the Cox app and it didn't indicate that in plain English. I can see the Serial Number on each in the app but not sure how to correlate that with your quetsion.
I appreciate your response, I'm sorry I'm not able to give sufficient answers to your troubleshooting questions.
Sorry, I have no experience with the app other then I hear the android version is bugged and to use the iOS(Iphone) version. Hopefully someone else who has the pods can help. Good luck!
