Slow speeds and suspected interference
Hello! I feel I have exhausted all my efforts in trying to solve this so I'm curious if anyone here or even a Cox representative with extensive knowledge could help me solve this issue. I currently p...
Forum Discussion
Yea, apartments are tough since you don't have control over your inside wires. Also there can be different kind of equipment then a normal house. I don't think the box on the side of your house would be a node though. A node connects hundred of people, unless you have RFoG.
If the tech was a contractor, they probably just told you they were putting in a ticket and did nothing. I bet they didn't even leave notes on the account. Let us know what Cox finds. Good luck.
Sadly the technician that came today was unable to find a solution to my problem. This one at least was not a contractor which helped. He did acknowledge there was an issue and that the issues I'm having are strange. I have to say he was actually awesome, stayed for 3 or so hours and tested everything with me. We tried different game and application launchers on my pc, my PS5, everything. Oddly enough, when my downstream isn't dropping to 30mb/s, which he did see, only the PS5 and Epic games launcher get the proper download speeds. Steam, Ubisoft, EA, Battle.net all got far far less than what the PS5 and Epic Games launcher were getting in terms of download speeds. He said the drops in the downstream could be a modem that has begun to fail, but when everything IS working right it is odd that only those two get what I'm supposed to be getting. I'm not sure where to go from here. He gave me a card and said to text him if it drops again. He also said he'd ask his supervisor to take a look when they get back from vacation but he wasn't even sure if that would get any type of helpful resolution.
Hi Discojams. Here is a list of Cox certified modems if you continue having the same issue with your service. https://www.cox.com/residential/support/cox-certified-cable-modems.html
Something else you can do is look at the spectrum analyzer. All stand alone modems with Broadcom CPUs have them at 192.168.100.1:8080. Some manufactures have disabled it though because of a exploit that uses the access for malicious purposes.
