Forum Discussion

kellmorgs's avatar
kellmorgs
New Contributor
8 years ago

self install internet

we received our self install kit for high speed internet. We have connected it and activated it but the "ONLINE" light is the only light that is not lit up. What am I doing wrong? Do I need to do anything other than plug it in?

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @kellmorgs

    Please email your full address and name if different from the primary user to cox.help@cox.com so we can take a look.