Roommate Account - Netgear CM1000 not passing internet through to Netgear RAX80
150mbps connection on new, secondary "Roommate Account".
Main account is Gigablast and is working fine with Panoramic router. This question is in reference to the new, secondary "Roommate Account".
Hardware both new with latest firmware:
Netgear CM1000 Modem
Netgear RAX80 WIFI Router
The CM1000 modem is connected with a short ethernet cable to a RAX80 WIFI router. Despite being hard connected to the CM1000 no internet is available on the RAX80 router. A second RAX80 was connected to the CM1000 and there was still no internet through the router. HOWEVER internet is available through the CM1000 if an ethernet cable is plugged directly into it directly from a laptop.
CM1000 >> RAX80 >> No internet
CM1000 >> Laptop >> Internet works
Could this be the roommate account? Is it treated differently? I've been through Netgear tech support on the RAX80, tried a second RAX80 and it still wouldn't connect. So that narrows it down to the CM1000 and the Roommate Account. The CM1000 is a bridge router with no settings.