Repeated Connection Drops
It is very random, but my 3 month old Cox panoramic modem/router will just drop internet connection. I also see occasional tears and freezes when watching TV while streaming You Tube wirelessly. I have been having significant issues with my Cox modem dropping connection every 15-20 minutes for a 30-60 second duration. It will then reconnect and work just fine for another 15-20 minutes before dropping connection again for 30-60 seconds. Each time the modem lights all stay on and appear to be working fine. It may happen 5-10 times in a row, or not at all for days. It is very frustrating as I use my computer for work, I have called as well as "Chatted" cox support a number of times and they report that my signals look very strong and that there is no issue whatsoever. The provided coax cable from the wall is plugged directly into the Cox cable modem now with no splitter or interruption. I have checked all cables and appear in good condition.My Cox modem is plugged directly into my PC with Cat5e. no wireless. Also internet has dropped twice just while typing this.