Repeated Connection Drops
It is very random, but my 3 month old Cox panoramic modem/router will just drop internet connection. I also see occasional tears and freezes when watching TV while streaming You Tube wirelessly. I ha...
Forum Discussion
I am having the same issue with my internet. I have followed all the troubleshooting recommendations, and have even upgraded to the next level of internet service, all to no avail. I too work from home, and this is creating a big hardship
An off and on issue can be very frustrating and difficult to diagnose when there isn't an obvious failing signal level or packet loss detected at the time of troubleshooting. We would like to look at things at the time they are happening for you to run some tests at the time the issue is present. Please email Cox.Help@cox.com with your complete address, and a copy of the address for this forum discussion that represents your issue for further support.
Dustin
Cox Forum Support Moderator
Dustin
Cox Forum Support Moderator
