Forum Discussion
Depends on your OS and if you have any 3rd-party firewall(s) installed.
Boss-test is okay but don't you want to learn some networking?
My laptop is Windows 10 and I don't believe, besides the default Cox settings, I have no 3rd party firewalls installed.
Yeah, I'd like to learn something. It was just something he suggested to make sure that it was a problem with my network rather than just if I left my office network.
- Bruce4 years agoHonored Contributor III
You said your boss also subscribes to Cox. Does he have a Pano unit as well?
- Bruce4 years agoHonored Contributor III
Can you telnet to the server from work?
- chigirl974 years agoNew Contributor II
Yes
- Bruce4 years agoHonored Contributor III
I don't mean connecting to the server via Azure...but launching a command prompt and connecting via telnet by the IP and port of the server.
- chigirl974 years agoNew Contributor II
Yes, it works and has worked from my office in the past
- Bruce4 years agoHonored Contributor III
Okay. Your computer isn't blocking the port, so no need to review your firewall logs, which seems to quite involved on Windows 10.
If your Pano is in Bridge Mode, it shouldn't be blocking it. Port 50135 is a private port, so Cox shouldn't be blocking it.
Something is amiss.
- chigirl974 years agoNew Contributor II
Agreed. The support case that we started with the 3rd party company has yet to be answered with any other suggestions as to what to do, but, in theory, I should have been able to access it someway somehow at this point.
- Bruce4 years agoHonored Contributor III
The only thing I can think of is if you subscribe to a private VPN service at home. However, the VPN software to "hide" your data would either be installed on your computer or router.
Your Pano router is off so this rules out the router. Unless you have VPN software on the computer for only your Cox connection at home, i don't know what else would be "tunneling" your data.
- chigirl974 years agoNew Contributor II
Nope, no other VPN.
- Bruce4 years agoHonored Contributor III
When you attempt a telnet, you're using an IP address and not its host name?