So tired of the unplanned outages!
I am a long time Cox customer who contacted ATLink today about making a switch. I can’t depend on Cox to deliver. Might be different if we were compensated for all the outages!
Forum Discussion
Hi Rubyann3,
The last thing we would want is to lose a loyal customer. I am sorry to learn of your service loss. We are more than happy to review your account for compensation when the services are not working as intended. Please send us an email to Cox.Help@cox.com so that we may assist. Surely we can work together to improve on our relationship.
Cox Support Forum Moderator
