Phoenix Issues Ongoing
Cox will not acknowledge an issue. Had a tech onsite yesterday, new modem and new router, still dropping connections, and slow speeds. Cant even access the Cox app without turning off wifi. The onlin...
Forum Discussion
Hi Brhudd,
I apologize you are having trouble with our service and for the experience you had in getting help with this. Please contact us privately so we can locate your account and start to investigate. Our email address is cox.help@cox.com Please be sure to include your name, full street address, and a link to your forum post.
Greg
I have contacted you, all your team does is tell me to restart everything and they can send a tech. I am out of town the next two days and you cant have someone here today. They came yesterday and did not confirm the issue was solved.
