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I did have a technician come out yesterday. He ran a new drop from my house to the node and plugged his tester, as well as plugging in my gateway, to the coaxial cable at that location. Still got 5% packet loss, so at least we no longer have to scrutinize my equipment or my house's wiring. He filed an outage with Cox but I don't know how long it will take for any progress to be made.
- jonathonjoseph5 years agoContributor
archath The good news is we are likely on the same node and I have been fighting a split for 2 and 1/2 years with Cox so your lucky your ahead of the game already. The bad news is that Cox is currently stating they cant split the node until October of this year. Even when quarantine is lifted, you will be at 5% packet loss from 5pm until 10pm each day. The positive note is you will have usable internet from 11pm to 5Pm each day if you dont have a job or anywhere to go.
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