Forum Discussion
KevinM2
Former Moderator
Lobu, if you're exclusively using IMAP, have you removed the Cox email from your client device entirely, and re-entered the credentials? I highly recommend doing so and starting from scratch. Please also verify your server settings as well, and here's some more information about POP and POP3 settings:
www.cox.com/.../pop-or-pop3-server-settings.html
-Kevin
www.cox.com/.../pop-or-pop3-server-settings.html
-Kevin
lobu
5 years agoNew Contributor
KevinM2, I'm sure you mean well, but I wouldn't be participating here if I was just using IMAP. I've been using POP since opening my Cox accounts many years ago and I'm very upset that for some "mysterious" reason, COX has done something on their end to prevent Microsoft Outlook Mac users from RECEIVING email on POP. There doesn't seem to be a problem SENDING email on POP from Outlook Mac, though.
It would serve those customers who are affected by this, if Cox would consider their customers and either fix this or at least explain what happened and why.
- KevinM25 years agoFormer ModeratorHi Lobu, to ensure that our customers' private information remains safe and secure, Cox made changes to the incoming and outgoing settings. Cox no longer supports sending email through email clients using SSL security encryption version 3.0 or older. Cox now requires SSL / TLS encryption, going forward. What server setting are you using for POP or POP3? Please also make sure your devices' operating systems are up-to-date with the latest versions. Using one email address, can you please send yourself a test email on myemail.cox.net, to see if you can send and receive emails? -Kevin M. Cox Support Forum Moderator
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