Why are you limiting your choices to only Cox equipment? If you want a more reliable modem or an 802.11ax router, buy one.
Thanks for the insight, Bruce. To me, using the Cox issued equipment feels like a reasonable starting point given that they (in theory) should know what equipment will work best with their network. This also forces Cox to provide tech support, which would be forfeited if I replaced it with a 3rd party modem. I don't think the manner in which I use my internet would be considered overly demanding or unique, and therefore would expect the standard issue equipment to be adequate. As I mentioned, the intermittent drop-outs I experience seem to be related to IPv6 and the firewall within the gateway. IPv6 is pretty much standard these days, so it feels like the obligation is on Cox to fix this. I also had a 3rd party Arris modem at my last residence and had similar issues, although I've since learned that this was likely related to the Puma 6 chip set.
With that being said, I'm not opposed to investing in a 3rd party modem & router if others have seen improvement by doing so. It would be nice to first ensure I've tried all I can to troubleshoot the CGM4141 I have now. Are there any modems that have users have had a positive experience with? The Motorola MB8600 and Netgear CM2000 seem to be two of the premier options at the moment...
