new 500/50 10% plan
I am getting conflicting information. The Sales Rep at my local COX store told me anyone with 500 down will now be getting 50 up with that plan.
It's written on an internal memo.
He called it ...
Forum Discussion
First off - https://www.cox.com/residential/support/cox-certified-cable-modems.html
It says you have a Docsis 3.0 modem capable of 500 MB service, but can only do 10 up - Note: Compatible DOCSIS 3.0 modems on Go Even Faster (500 Mbps) receive up to 10 Mbps upload.
If you want to get 50 up, you will need a Docsis 3.1 modem. I currently use the Netgear CM2000, which can handle their top service of 2gbps. I am using the 500/50 service and it handles it very smoothly without any hiccups.
Hi and thank you for your reply..
According to the MFG and one of the COX Techs I spoke with about a year ago,
the specifications of the SB6190 (32x8) exceeded the 50 upload speed. If you do a quick google
search on a SB6190 it stating 262mbps upload speed. Also if as you say it is good for only 10 up
then this confuses me because just a few years ago I was on a plan that offered 300/30 and I had
no problems with the 30 upload in fact I never went below 30 upload and was always higher than the 30. Unfortunately I have to end that plan because of increased pricing of my cable TV.
This has me baffled when the specs say it can easily handle 50 up, I used to have 30 up, and now all of a sudden its only good for 10 up? The other thing my account is still showing my plan as 500/10. I was told by 2 COX stores to keep an eye on my account. When it changes to 500/50 the new upload speed would be available to me.
Thanks for your reply. My worst case is use one of their modem/routers in what I believe is called "bridge mode" letting me take the output of the modem router and feed a stand alone Router. I don't believe COX is still charging a rental feed for modems. I have a complicated config of WiFi cameras, thermostat and other devices requiring port forwarding and I just as soon stay with my working router. It has GigaBit ethernet ports and the WiFi is fast enough.
Ken
While it's capable of it, the technology Cox uses to achieve 50mbps up, requires a D3.1 modem. Because yours is a 3.0, you are limited to the 10mbps up. It's like a car in Hampton roads, on the I64 interstate. If you have 2 or more people, you can travel in the HOV lane at a faster rate of speed than the other lanes. While ALL of the cars are capable of the faster speed, only those who meet the specifications, (2 or more people), are allowed to be on the HOV lanes at 10MPH faster than the standard lanes. Your modem is capable of faster speeds, BUT the transmission method Cox uses, requires a certain specification that your modem doesn't meet, so it has to run at the slower speeds.
