Multiple modem log Notices
Brand new modem, new line Cox tech ran. No splitters and I keep getting notices every 10 min. What is going on. Signal levels are Good.
In a days time these logs will be miles long with the...
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Something upstream from your house. Could be a bad overhead or buried cable. Could be a bad amplifier somewhere. Could be a neighbor backfeeding noise. If all of your equipment is new and working properly there's nothing you need to do. Like I said it's not causing issues until it starts to affect profile 1 or 0. It's to Cox's advantage to have everyone on profile 3 since that provides for maximum bandwidth so maybe they'll look into the problem at some point.
The only thing that has changed in the last 2 weeks is we've made the transition to 5 upstream bonded channels as opposed to 4.
That's the only thing you can see. But anything in the plant could have changed. Parts are being replaced all the time and any part can go bad at any time. You won't be able to figure out the root cause of those messages. It's just impossible for a customer to be able to do that.
