Forum Discussion

DaddybearSD's avatar
DaddybearSD
New Contributor
6 months ago

Gobsmacked at the Unlimited Lie.. It's not even hidden

Since the ACP is ending prices have gone up significantly and now the word unlimited is in the top line of every internet plan that Cox sells but if you scroll to the bottom of that offer you will find a data cap and an insane amount of overage charges if you go over 1.28 terabytes this is just it's sad. I guess, in this age of misinformation it's okay to say oh "it's unlimited" and when you read the last line on the contract data cap is Applied at 1.28 TB

Oh well, we're going back to the practice of keeping the poor people poor, making them pay more, make them get less and make him think they've got it made by the lies on the label. Only to find out when the bill comes that they have made a horrible mistake and they have been grifted by their internet service provider. 

  • nassux's avatar
    nassux
    New Contributor II
    4 months ago

    data caps are nothing more than a ponzi scheme that rips off the consumers. theres no need for data caps in 2024 but cox is so desperate for money even though it made $23 billion last year

    • MichaelJ's avatar
      MichaelJ
      Moderator
      4 months ago

      Hello DaddybearSD and nassux, the Cox Support Forums allow customers to collaborate with each other to resolve issues they may experience using Cox services, Here you can ask, answer, and discuss technical topics regarding Cox services and equipment. If you have concerns about pricing and fata caps please feel free to reach out to us through our Social Media accounts, Facebook and X CoxHelp. Thank you for understanding, 

  • LatoyaJ's avatar
    LatoyaJ
    Moderator
    6 months ago

    Hello,

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. 

    Cox Support Forums Moderator