Class Action Lawsuit for Data Overage Fraud
How many people would be interested in a class action lawsuit against Cox over their fraudulent data overage charges. Personally we had a massive increase last month over any other month with no diff...
Forum Discussion
Hello Nickr,
Thank you for reaching out to the Social Media Team.
The Cox Data Usage Meter has been tested and certified for its accuracy by Cox and Netforecast, an independent third party. To learn tips and tools to help manage data usage, please visit www.cox.com/datausage or download the app. If you have router logs showing a different amount of usage, then we can escalate to have it investigated.
Thank you.
Sharon
Cox Support Forum Moderator
Thank you for reaching out to the Social Media Team.
The Cox Data Usage Meter has been tested and certified for its accuracy by Cox and Netforecast, an independent third party. To learn tips and tools to help manage data usage, please visit www.cox.com/datausage or download the app. If you have router logs showing a different amount of usage, then we can escalate to have it investigated.
Thank you.
Sharon
Cox Support Forum Moderator
Oh look, the same canned response you give to everyone, over and over again. The old, you need to prove we're wrong, but Cox doesn't have to prove a *** thing. You're running a monopoly in most cities and commit a fraud on your customers. I have contacted my Congresswoman, both Senators, and have filed a complaint with the FCC. I will now start contacting local state officials and will start searching for an attorney fight to end this fraud. I'm not going away anytime soon and won't stop until this is resolved for not just me, but all Cox customers that are ripped off every month by your monopoly.
quit whining, this is a"how to fix a real problem with internet/phone/etc"!!!
