Forum Discussion

dankushnir's avatar
dankushnir
New Contributor
17 days ago

Already have a Yahoo e-mail and my cox e-mail is the recovery e-mail

When I try to set up my e-mail on Yahoo using my cox e-mail, it sends me the verificaion e-mail to the Cox addresss, but then when I try to log in to my Cox e-mail on Yahoo, it says that that account...
email
JuanC's avatar
JuanC
Moderator
17 days ago

Hello. I'm sorry to hear that you are running into issues. Please reach out to us at Cox.help@cox.com so that we can assist you with this. 

 

Thank you,

Cox Forum Moderator

 

  • dankushnir's avatar
    dankushnir
    New Contributor
    10 days ago

    Have not resolved the issue. I removed my cox.net email as my backup to my existing Yahoo mail account and it didn’t help. When I try to create a new login using my cox.net email is says the email isn’t available.

    • LaToyaW's avatar
      LaToyaW
      Moderator
      8 days ago

      Hello.

      I'm sorry you are experiencing email issues with the transition . Please email your full name and complete address at Cox.helpCox.com for assistance.