Forum Discussion

Dylanww's avatar
Dylanww
New Contributor II
4 months ago
Solved

$100 fee technician

Cox says (Cox is not responsible if connection is coming into your home.)  I have just started services and my wall coaxial connection/ outlet for the router needs to be activated.  This will cos...
  • CurtB's avatar
    CurtB
    4 months ago

    Dylanww   Contact Cox again.  Subscribe to Cox Complete Care and schedule a tech visit to fix/activate the outlet that doesn't work.  Ask to have the $100 professional installation fee waived.  Keep Cox Complete Care at least 90 days.  If you cancel before then, Cox will bill for the professional installation fee.  This will get your Internet working at the outlet of your choice and save you $70.  Plus, you'll have CCC for other issues in the first 90 days.  See this post

DRVEGAS's avatar
DRVEGAS
Valued Contributor
4 months ago

Just do it yourself takes about 5 minutes or less.

  • Dylanww's avatar
    Dylanww
    New Contributor II
    4 months ago

    I would like to be able to do it myself but I don’t have electricians tools or experience or the wiring schematics.