Price went UP! Itemized Bill View Gone! 02/2/22
2/2/22 = Internet/TV price went UP from $149.52 to $156.53. No advance notice. Plan used to be called Internet Preferred. Plan was also NOT some temporary price deal set up to expire. Now, also, at the same time, the accounts billing page on the COX website has no plan name mentioned. And more importantly, no more itemized billing view all on one page! Any and all equipment plus pricing info is now several clicks to obtain. Along with most service plans. Side by side visual comparing of plans is also no longer found or well hidden behind a lot of extra clicking to find. Plan names are no longer obvious for viewing. Or do not exist by their name anymore. QWEST phone used to use these tactics before competition finally made them nicer. But it was too little, too late for them at that point. Most of us in my town left QWEST in droves. I wish some companies with similar quality services as COX would step in, compete, and reign in COX's marketing tactics. This is just getting ridiculous. Not impressed with all the current choices out there at the moment. Or COX's newest online visual set up of tiers and pricing structure. Suddenly, things are less transparent and sketchy compared to their past online visual presentation of services and pricing.
