Forum Discussion
NWH
New Contributor
My husband and I are 74 and not as tech savvy as many of you. However, we have now gone three weeks with constant interrupted internet service. We are beyond frustrated! Cox has said everything is fine with our signal. But despite showing a strong signal, our internet is constantly being dropped.
Allan
4 years agoModerator
@NWH, I know that intermittent internet drops have to be frustrating and we do want to help fix this for you. Please send us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Forums moderator.
- NWH4 years agoNew Contributor
Hurray! Our internet has been working for the last two days after our last reboot of our modem (which we had been doing every day). We're holding our breath and crossing our fingers! So perhaps it was a "plant issue", which the Cox tech who came out two weeks ago said it might be.
- CrystalS4 years agoFormer ModeratorHello @NWH,
OUTSTANDING!!! I'm glad that your service has been working to your satisfaction. We love hearing this!!!
Crystal S.
Cox Support Forum Moderator
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