Port forward on cox Gateway router.
Dear Cox internet support Last week I signed up for Cox fiber to the home and I was given the following Cox router as my Gateway:- Modem / Router Details MAC Address: 10:E1:77:2A:F3:A4 Model ...
Forum Discussion
Do you have a commercial agreement as in Cox Business Service? If so, that changes things both hardware and support wise. If you have residential service, you must abide by their acceptable use policy.
"5. Servers. You may not operate, or allow others to operate, servers of any type or any other device, equipment, and/or software providing server-like functionality in connection with the Service, unless expressly authorized by Cox."
Not that it's enforced that much. Think of it like the speed limit on the road. It is more enforced when the rule is broken to the extend that it causes a disservice to other users. I was only explaining that to show why Cox probably isn't keen on fixing the port forwarding issue. First Cox moved port forwarding from the local GUI to a website. Then they moved it from the website to the Panoramic app. Then that broke for some. Some fixed it by getting their gateway reprovisioned. Some fixed it by turning off MoCA. Some fixed it by swapping gateways. Either way, it won't be something Cox will support without paying. It is outside Cox's normal scope of support. Ball is in your court. Either pay for CCC(and hope they can even make it work) or get your own router.
I just don't understand why you want their hardware. Can't control the firmware, limited features and performance, and it can cost you monthly. With fiber, it's easy to use your own router. You just unplug the ethernet from the old gateway and connect it to WAN port of new router.
As for not using a VPN, your network, your risk to take. Just know that it's a risk. See discussion here or google it for more info.
Hello WiderMouthOpen
Most ISPs have that clause buried in the fine print of their agreement somewhere on page 562. It's a leftover for networks with huge dissymmetry between upstream and downstream, such as cable modem providers (where Downstream is in the gigabits and Upstream is only tens of megabits). Cox is a cable company providing mainly DOCSIS services.
In my particular case I have 300 MB upstream + downstream which would hardly stretch any network capacity if I used 1kbs Upstream. Shouldn't that clause be removed for customers like me? If not now, when then? It's a little perplexing for Cox to offer such an amazing Network, but show little interest in having customers actually USE all that bandwidth. Furthermore I live in a small town in Arizona where most people won't even know how to host a server from their home, let alone do it.
As for your suggestion I probably will end up swapping out the router to solve the problem.
Thanks for your tip on security. I normally firewall everything and just leave one or two services running on port 80. I'll take that risk.
Regards Andrew
The AUP rules are put there for two reasons. First, Cox can use it as a reason to suspend or terminate someone's service that they see using a lot of bandwidth. Fiber/FTTP may have more bandwidth upstream then HFC/DOCSIS but it is still not unlimited and it is still shared. Someone seeding BitTorrent all day will raise a red flag if the bandwidth use on the node is high enough. Second, Cox has decided that anyone needing things like unblocked ports, unlimited bandwidth and server use should use Cox Business. It's a upsell possibility. Like it or not, that's just the way it is.
Also, something else to consider, part of the reason Cox can't fix the issue is because the platform behind(xFI) it is licensed from Comcast. There are differences between the Comcast app and Cox app but there is also lots of overlay. So even if Cox wanted to troubleshoot the port forwarding issue, the process to do so wouldn't be easy/cheap. I did find a work around for xFI though, so maybe that might work? What is the exact problem you are having setting it up? You mention port 80. FYI that port is blocked by Cox.
Thanks for the clarification.
No, I am not doing anything exotic such as hosting BitTorrent or showing my legs in a members only forum. ;) I am just hosting a web server or two, an SSH server or two, and maybe a webcam to check on the house. If you're on the road a lot this is not unreasonable. I guess I could overcome all this by tunneling everything through a VPN but I've never needed to until now.
I know that Port 80 is blocked (along with a list of other well-known ports) so I remap them to ones that are free (Eg internet port 60080 maps to apache server port 60080 etc). It's been working that way for years.
Thanks for your patience with me while I vent. I spent the better part of a week trying to get this to work with my Cox router. It was all working when It was first connected but i needed a new router when the first one crapped out. I guess I'll go buy my own at Walmart for 20 bucks and be done with it.
Why are you hosting multiple web servers in your house? Like what are they for? That is against the rule and the spirit of the AUP. If you want Cox to take your request for troubleshooting seriously, I would leave that part out.
As for buying a router, I wouldn't get it at Walmart and I would pay more then 20$. The best/cheapest router I know of is the gl-inet Flint router. If if you plan on getting 2Gbps, get the Flint 2 or even the Flint 3 which is about to come out. First two are Wifi 6 but Flint 3 is Wifi 7. It uses a flavor of OpenWRT firmware but is user friendly and polished. If you want to get really fancy, and have a extra PC that you can add a second NIC to, try making your own router with pfSense and a AP.
