Please read this and save time for packet loss and slow speed
Hi everyone ,
I would like to make your life easier so you don’t have to post. I am an IT network professional. The reason your internet is slow and you are not getting full speed and you have packet loss is because cox internet lines are old and outdated . They are not meant to handle this many people working from home and not outside. The lines are over saturated and can not handle the workload. Nothing cox tells you is going to fix this problem so please don’t try. The only thing cox can do to fix this is replace your outside lan node. Which they most likely won’t do because it’s extremely expensive. Upgrading to Gigablast will not fix your problem....getting a new modem will not fix your problem... having a tech come out will not fix your problem... resetting your router will not fix your problem... the only fix is to switch providers. Nothing will change until Covid goes away. I’m sorry but this is the truth and I’m just trying to save you hours of time on hold with cox reps. Do not fall for their bs to upgrade your internet , this will not do anything trust me .