people send email and think they go through and I do not receive
I am frustrated. First it is a disappointment that family members can no longer get email accounts. Though my issue is at times I have people or businesses send me an email and to them it looks like it went through. However, I receive it delayed or not at all. It happens from time to time and from various senders. How does this get reported or resolved? To clarify it does NOT go to SPAM, it just does not come to me.
Recently, a group MathLeague tried to send me an email like 6 times and to them it looked like it was received and I never received it. Yet I have been getting emails from them for years with no issues.
To make matters worse, I get tons of junk and spam that does go to my inbox. I forward to COX spam reporting and mark as junk....but doesn't help. Just because we cannot get new emails, we should still get support.....and not be forced to call or chat.