Forum Discussion

millerpt's avatar
millerpt
New Contributor
7 years ago

Paying for Gigablast, only getting 220-270 Mbps

Hello, I have gigablast in my community, I have had it since November.  The best I have ever gotten is 400 or so.  Typically I get 220-270 Mbps.  I have tried multiple routers, tweaking the routers...
poor speed
DannyS's avatar
DannyS
Moderator
7 years ago
Hello millerpt, This appears as if you may need for someone to look into your account personally. We can definitely be able to assist you with this. As we may need to send a tech out for further testing. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the full service address with a link to this thread so we can get started.