Forum Discussion

Julie_L's avatar
Julie_L
New Contributor
8 years ago

Password blocked and had to call in to COX to have it changed

Called COX and was told my password was randomly blocked Got the desk top changed and updated lap top but now my emails are not updated on IPHONE This happened last year for over a year no one co...
StephanieA's avatar
StephanieA
Former Moderator
8 years ago
Julie L,

There are multiple settings needed to successfully receive your email on a client device. If any one of the setting option is wrong, the connection will fail. Here's a link to walk you through each one. Please let us know if the issue continues once your settings have been verified.

https://www.cox.com/residential/special-offers/secure-email.html