Forum Discussion

BombasticPanda's avatar
BombasticPanda
New Contributor II
4 years ago

Panoramic Modem constantly changing my 5ghz manual channel (band) to a congested one. Modem won't listen to me.

As the title says, I have a panoramic cox modem that will NOT allow me to keep my 5ghz manual channel selection for long or it outright refuses to change it even if I hit save changes. The only band-...
Cox
internet
modem
speed
H_BURGDIZZLE's avatar
H_BURGDIZZLE
New Contributor

Just curious - are you using a WIFI 6 [aka Wireless AX] router? If so - your issue sounds like the router is changing DFS channels which it's actually supposed to do. By law if the router detects radar on the channel you've selected it must change to another channel.

BombasticPanda's avatar
BombasticPanda
New Contributor II
4 years ago

No, I'm only using WIFI AC for 5ghz. The problem keeps persisting no matter what I do.

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    4 years ago
    @BombasticPanda

    Have you tried doing a Factory reset on the gateway?


    Jonathan J
    Cox Moderator
    • BombasticPanda's avatar
      BombasticPanda
      New Contributor II
      4 years ago

      Yes. I have done that. I decided to buy an Asus ax3000 router and this headache is gone for good.

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        4 years ago
        @BombasticPanda

        That's great to hear please let us know if you have further issues.


        Jonathan J
        Cox Moderator