Forum Discussion

BombasticPanda's avatar
BombasticPanda
New Contributor II
5 years ago

Panoramic Modem constantly changing my 5ghz manual channel (band) to a congested one. Modem won't listen to me.

As the title says, I have a panoramic cox modem that will NOT allow me to keep my 5ghz manual channel selection for long or it outright refuses to change it even if I hit save changes. The only band-...
Cox
internet
modem
speed
H_BURGDIZZLE's avatar
H_BURGDIZZLE
New Contributor
5 years ago

Just curious - are you using a WIFI 6 [aka Wireless AX] router? If so - your issue sounds like the router is changing DFS channels which it's actually supposed to do. By law if the router detects radar on the channel you've selected it must change to another channel.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    WiFi-6 only uses 2.4 and 5 GHz and both are unregulated.  Unless you're assuming the OP's Panoramic may be WIFi-6E (Extended), which also uses the 6 GHz band, but I doubt it.

  • BombasticPanda's avatar
    BombasticPanda
    New Contributor II
    5 years ago

    No, I'm only using WIFI AC for 5ghz. The problem keeps persisting no matter what I do.

    • JonathanJ's avatar
      JonathanJ
      Former Moderator
      5 years ago
      @BombasticPanda

      Have you tried doing a Factory reset on the gateway?


      Jonathan J
      Cox Moderator
      • BombasticPanda's avatar
        BombasticPanda
        New Contributor II
        5 years ago

        Yes. I have done that. I decided to buy an Asus ax3000 router and this headache is gone for good.