Been having this unsolved problem, getting packetloss only at night. Nobody can tell me when this is going to get fixed, I don't even think they want to fix my issue at this oint. Around 9:45 ish I get packetloss here is my ping plotter during the day.
No this is my ping plotter during the nightime.
Looks like a typical oversaturated node. You will find hundreds of posts on here, dsl reports forum and cox subreddit. To rule out your signal, post your modem signal level and log page. Go to 192.168.100.1 in a web browser. Username and password is admin/admin admin/password or admin/motorola if it asks.
| Downstream Bonded Channels | ||||||||
|---|---|---|---|---|---|---|---|---|
| Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR | Corrected | Uncorrectables |
| 1 | Locked | QAM256 | 1 | 681000000 Hz | 2.0 dBmV | 40.2 dB | 0 | 0 |
| 2 | Locked | QAM256 | 2 | 687000000 Hz | 1.9 dBmV | 40.2 dB | 0 | 0 |
| 3 | Locked | QAM256 | 3 | 693000000 Hz | 1.7 dBmV | 40.2 dB | 1 | 0 |
| 4 | Locked | QAM256 | 4 | 699000000 Hz | 1.6 dBmV | 40.2 dB | 2 | 0 |
| 5 | Locked | QAM256 | 5 | 705000000 Hz | 1.8 dBmV | 40.2 dB | 4 | 0 |
| 6 | Locked | QAM256 | 6 | 711000000 Hz | 2.5 dBmV | 40.3 dB | 3 | 0 |
| 7 | Locked | QAM256 | 7 | 717000000 Hz | 2.8 dBmV | 40.5 dB | 2 | 0 |
| 8 | Locked | QAM256 | 8 | 723000000 Hz | 3.1 dBmV | 40.7 dB | 0 | 0 |
| 9 | Locked | QAM256 | 17 | 777000000 Hz | 1.1 dBmV | 40.2 dB | 0 | 0 |
| 10 | Locked | QAM256 | 18 | 783000000 Hz | 1.3 dBmV | 40.3 dB | 0 | 0 |
| 11 | Locked | QAM256 | 19 | 789000000 Hz | 1.6 dBmV | 40.4 dB | 0 | 0 |
| 12 | Locked | QAM256 | 20 | 795000000 Hz | 1.5 dBmV | 40.3 dB | 0 | 0 |
| 13 | Locked | QAM256 | 21 | 801000000 Hz | 1.4 dBmV | 40.4 dB | 0 | 0 |
| 14 | Locked | QAM256 | 22 | 807000000 Hz | 1.1 dBmV | 40.3 dB | 0 | 0 |
| 15 | Locked | QAM256 | 23 | 813000000 Hz | 0.8 dBmV | 40.2 dB | 0 | 0 |
| 16 | Locked | QAM256 | 24 | 819000000 Hz | 0.7 dBmV | 40.2 dB | 0 | 0 |
| Upstream Bonded Channels | ||||||
|---|---|---|---|---|---|---|
| Channel | Lock Status | US Channel Type | Channel ID | Symbol Rate | Frequency | Power |
| 1 | Locked | ATDMA | 3 | 5120 Ksym/sec | 23900000 Hz | 51.0 dBmV |
| 2 | Locked | ATDMA | 1 | 5120 Ksym/sec | 36700000 Hz | 51.0 dBmV |
| 3 | Locked | ATDMA | 2 | 5120 Ksym/sec | 30300000 Hz | 49.5 dBmV |
| 4 | Locked | ATDMA | 4 | 5120 Ksym/sec | 17400000 Hz | 50.0 dBmV |
Your downstream signal is good, your upstream is a little high. Should be under 50db.
