PACKET LOSS with incompetent technicians
I have complained endlessly about the packet loss when I play videogames. Two technicians and 4 help desk calls with no fix. I would even be willing to upgrade to their premium "gaming internet" if it was available in my area.
Has anyone found a fix to this? I have tried 3 different modems with no success.
Is this not a priority for COX? It seems like many people in the US are having the same issues. I know three people who have switched to another ISP because of this.