Packet Loss Southern California (Fortnite)
I've had a technician come in he did nothing, then he said he'd send out a field expert. Of course this did nothing as well. I have been wrestling with this issue for almost 3 months now please help!...
Forum Discussion
So can you explain why this fix goes away when i go to a iphone hotspot or go to a friends house with cox and I don't get packet loss there?
@Cox User Who Needs Help
That we cannot explain. The data provided doesn't appear to show a problem within the Cox network which is as far as we can troubleshoot. It may be necessary to engage with Fortnite's support for further assistance. Should any new data become available showing that a problem exists within the Cox network we'd be happy to take a look.
-Chris
That we cannot explain. The data provided doesn't appear to show a problem within the Cox network which is as far as we can troubleshoot. It may be necessary to engage with Fortnite's support for further assistance. Should any new data become available showing that a problem exists within the Cox network we'd be happy to take a look.
-Chris
I know it is on Cox's end because the issue goes away when I got to a verizon hotspot. I have friends who live miles away, and have no issues in their neighborhood. I also have friends who live miles away who have horrible packet loss, including myself. We all have nearly the same configurations. You are trying to tell me that an issue that developed at the same time among strictly Cox users, causing major packet loss in specific small regions is not your fault?
If you decide to approach the FCC, please feel free to DM me for my data sets. I will be more than willing to provide as much data as possible to demonstrate a problem with Cox's infrastructure.
I can provide dozens of data sets that support Cox as the source of the problem. If you're curious, feel free to consult my existing thread that has been unresolved for thirty days: https://forums.cox.com/forum_home/internet_forum/f/internet-forum/22007/internet-issues---consistent-lost-packets-north-phoenix-arizona
