Packet loss for over 6 years
I've had packet loss issues on and off for the past 6 years. Every time it is a huge ordeal on my end with having multiple techs come to my house, diagnose nothing wrong, changing out all of my netwo...
Forum Discussion
Have you done a traceroute? The last two days have been horrible. My internet is basically unusable due to packet loss:
Read my messages to Ryan. Since I am dropping packets to my first hop, there is no reason to do a traceroute. This would look like packet loss to ip72-210-60-1.ph.ph.cox.net in your screenshot. If I'm dropping packets to the first hop, then it's not even getting to the plant, much less the major hub in Dallas/FTW
I'm also experiencing major packet loss for any traffic that is routed through "Phoenix1.Level3.net" as shown in your screenshot. There are a handful of sites that basically won't load or are simply unusable due to the packet loss/slow speeds. This is definitely not an issue specific to my modem or router, as it happens on both the residential connection at my house AND an entirely separate Cox Business connection at my office 3 miles away. I have tried several different computers, bypassed all routers and switches, and rebooted modems. 100% an issue with Cox and/or Level 3.
I manage a web site that is hosted on WebHostingHub.com and I can't even access that site without switching over to a VPN or using my cellular connection. Extremely frustrating. I opened a support ticket with Cox over the phone yesterday but still haven't seen any improvement.
Considering I am pinging my first hop and dropping packets, there is no reason I need to do a traceroute to the hops further up the chain.
This would look like dropped packets to 10.55.140.1 from your screenshot. Anything further up the route would also be dropping packets since you are unable to communicate to them.
